Uncharted Expeditions Terms & Conditions

Uncharted Expeditions by Josette – Terms & Conditions

Welcome to Uncharted Expeditions by Josette, a Cruise Brothers Affiliate. By submitting an inquiry, requesting a quote, approving an itinerary, or booking travel services through Uncharted Expeditions by Josette, you agree to the following Terms & Conditions.

1. Role as Travel Advisor

Uncharted Expeditions by Josette acts as an independent travel advisor and agent for third-party suppliers, including cruise lines, hotels, tour operators, airlines, and other service providers.

I curate, coordinate, and manage your travel experience; however, all travel services are ultimately fulfilled and controlled by these independent suppliers.

2. Pricing & Availability

Travel pricing is dynamic and may change at any time prior to booking confirmation and deposit.

• Quotes are not guaranteed until confirmed with a deposit (and/or full payment when required).
• Promotions, group rates, and exclusive offers may have limited availability and may change or end without notice.
• Repricing may result in the loss of certain perks, amenities, or promotional inclusions.

3. Deposits, Payments & Final Payment

• Deposit amounts and due dates are determined by the supplier.
• Final payment deadlines must be met to avoid cancellation.
• Failure to make payments on time may result in cancellation and loss of funds per supplier policy.

Some bookings require nonrefundable deposits or full payment at time of booking, particularly airfare and promotional fares.

4. Cancellations & Refunds

Cancellation policies vary by supplier and are strictly enforced.

• Penalties may apply based on the cancellation date and supplier terms.
• Some bookings are fully nonrefundable.
• Refund timelines are controlled by the supplier, not the agency.

Uncharted Expeditions by Josette is not responsible for supplier refund delays or processing times.

5. Travel Protection (Insurance)

Travel insurance is strongly recommended to protect your travel investment.

Coverage may include:

• Trip cancellation/interruption
• Medical emergencies
• Travel delays
• Lost or delayed baggage

If you decline travel insurance, you accept full financial responsibility for any losses, changes, interruptions, medical expenses, or other costs related to your trip.

6. Travel Documentation & Requirements

It is the traveler’s responsibility to ensure all required travel documentation is valid, accurate, and up to date.

• Passports are highly recommended for all travel.
• Some destinations require passports valid for at least 6 months beyond travel dates.
• Visas and entry requirements vary by destination.
• For closed-loop cruises, a birth certificate plus government-issued ID may be accepted, but re-entry is subject to Homeland Security discretion.

No refunds will be provided for denied boarding, denied entry, or trip disruption due to improper or insufficient documentation.

7. Changes After Booking

Changes to an existing reservation may result in:

• Supplier change fees
• Fare increases
• Loss of promotions, perks, or group amenities

All changes are subject to supplier rules, deadlines, and availability.

8. Supplier Responsibility

Uncharted Expeditions by Josette is not responsible for:

• Flight delays, cancellations, schedule changes, or missed connections
• Cruise line, resort, or tour operator operational changes
• Acts of God, weather events, or force majeure
• Service issues, overbookings, or supplier errors

All services are provided by independent third-party suppliers, and their terms, conditions, and limitations apply.

9. Travel Advisories & Risks

Travel involves inherent risks. Clients are encouraged to review applicable guidance and requirements, including:

• U.S. State Department travel advisories
• CDC health guidelines
• Destination entry requirements

By choosing to travel, you acknowledge and accept these risks.

10. Communication & Planning Services

Uncharted Expeditions by Josette provides personalized travel planning services, which may include:

• Itinerary design
• Booking coordination
• Pre- and post-travel arrangements
• Recommendations for excursions, dining, and experiences

Response times may vary due to travel volume, time zones, and supplier response times.

11. Price Monitoring

As part of my service, I may monitor pricing for potential savings prior to final payment when applicable.

Please note:

• Not all bookings qualify for repricing.
• Repricing may impact promotions, perks, or amenities.
• Savings are not guaranteed.

12. Acceptance of Terms

By submitting payment, approving an itinerary, or booking travel services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

13. Contact Information

Uncharted Expeditions by Josette
A Cruise Brothers Affiliate

Phone: 501-553-3781
Email: unchartedexpeditions25@gmail.com
Website: unchartedexpeditions.cruisebrothers.com